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Salesforce Administrator

Job Order: CT-6072

Job Description:

  • Provide day-to-day end-user support and assist users with proactive best practices to enhance and increase their knowledge of Salesforce.
  • Set-up new projects maintaining project information and drop-down lists.
  • Keep track of issues and enhancement requests managing through to completion.
  • Data management including mass uploads, data cleansing, reports and dashboards, de-duping accounts, contacts etc.
  • Maintain security, including overseeing user roles, role hierarchy, sharing rules and security settings.
  • Train new users.
  • Manage the integration of Hubspot and Desk.com.
  • Actively analyze the sales funnel, reviewing and setting benchmarks for conversion rates and marketing campaigns.

Job Qualifications:

  • BA/BSC degree or comparable experience
  • Ability to communicate well with multiple users and juggle multiple projects.
  • 5+ years Salesforce administration and/or development experience is required.
  • Experience with Force.com, deploying change sets from Salesforce sandbox environments, and familiarity with common software development practices and methodologies.
  • Experience in promoting code from sandboxes to production environment, addressing issues related to functionality integration etc. Salesforce.
  • Considerable amount of database management experience.
  • Knowledge of what’s available within all the different SFDC Apps and/or be able to research for what is needed to get the job done.
  • Administrator certification is a plus but not required.
DATE POSTED 2017-11-14

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