Login


New to IMS? Register Now

Forgot Your Password?

Network Analyst

Toronto
Job Order: MG-6955

Job Description:

  • Maintain and support the client's network, LAN/WAN communication devices.
  • Offer assistance related to server hardware and software configurations.
  • Monitor network availability and performance on a daily basis against established and approved performance levels and immediately reports issues with recommended corrective actions 
  • Trouble shoot network and telecommunications issues - triage/solve problems with support teams independent of management support.
  • Clearly articulates changes to Server and Deskside groups to ensure impact of changes and new developments are shared.
  • Keep all systems patched to necessary levels to guard against security and operational risks.
  • Accurately document system problems and resolutions in a timely manner for future reference.
  • Provide operational support for wireless network, issues including design and validation, RF site surveys, A/P support, LTE/HSPA.  
  • Facilitate escalations with vendors re: unsolved problems 
  • Provides Tier 2 IT Helpdesk support, including diagnosing issues, determining corrective action applying sound and vetted resolutions and recommendations.
  • Record and maintain hardware and software inventories. 
  • Be conversant with current technologies and be able to recommend, seek approval, and implement new technologies and security solutions post extensive testing and verification. 
  • Frequently review security, procedures and recommend corrective actions needed to gain efficiencies and productivity.
  • Test service releases, and configuration changes. 
  • Research issues and present solutions and workarounds to team members.  
  • Interface with suppliers and service providers
  • Provide weekly and monthly reports as assigned.
  • Ensure all tasks on weekly/monthly operating procedures are completed.
  • Duties may change from time to time based on business and operational needs. Some cross functional responsibilities may get assigned related to Deskside and Server support as required

 

Job Requirements:

  • Computer Science Diploma or equivalent job experience with related technical courses
  • Knowledge of Active Directory, MS Windows Server
  • MSCE certification an asset
  • Cisco certification (CCNP/CCIE) required
  • Telecom experience within a VoIP environment preferred
  • 5-10 years hands-on experience supporting enterprise network environments (TCP/IP, DNS, DHCP, WINS)
  • Exposure to various Windows operating systems would be an asset. 
  • Solid understanding and experience with communications protocols: FTP, SFTP, SSH, SSl, HTTP, HTTPS …
  • Experience administrating a VPN & Terminal Server
  • Knowledge of Telephone switches and VoIP integration
  • Working knowledge of OS/400 operating systems software an asset
  • Network security awareness
  • Knowledge of project management and change management processes
DATE POSTED 2017-10-02

Shown below are the latest jobs from this category.

Java Web Developer

Toronto
Job Order: CP-6825
Responsibilities Deliver exceptional client results and project success. Learn our client's business, their organization, systems, challenges and goals. Work directly with the client to define and clarify requirements. Work with your team to create accurate project and task estimates. Consistently develop and deliver high-quality, low-defect features on schedule....
DATE POSTED 2016-03-30

DevOps Engineer

Toronto
Job Order: SE-6980
JOB RESPONSIBILITIES:  Take ownership of our test, staging and production delivery pipelines. Evaluate new technologies and make recommendations on how to streamline or improve our systems Monitors and tunes the performance of the infrastructure Identify and correct bottlenecks in the system, while working with development teams on optimizations and best-practices Improves operation and...
DATE POSTED 2018-03-20

Senior Citrix Administrator

Montreal
Job Order: MM-6982
Job Description: Provide Level 3 support on Citrix technologies, such as: XenApp 4.0,6.5,7.6 & 7.15 XenDesktop, Provisioning services and Netscaler. Manage/support Citrix application builds & release cycles; Assist in the design and/or upgrade of Citrix; Create and install GPO's Install & upgrade Domain Controllers; Create and manage scripting tools (ie: Powershell)...
DATE POSTED 2018-03-20

Database Administrator (MS-SQL)

Montreal
Job Order: MM-6983
Job Description: Provide Level 3 support on MS-SQL; Detect and troubleshoot SQL Servers related CPU, memory, I/O, disk space and other resource contention; Manage backups, restores, recovery models, database shrink operations, DBCC commands, database mirroring, replication; Work efficiently on indexes, integrity checks, configuration, patching; Work efficiently with SQL Server tools (...
DATE POSTED 2018-03-20

Server Team Lead, IT Operations

Montreal
Job Order: MM-6984
Job Description: Provide technical expertise and guidance to his team in a lead capacity and works autonomously; Acts as an internal expert resource in the exchange of technical information for project teams, and provides technical insight and recommendations to the business; Grow team expertise to meet demand and to support technology direction; always look for ways to enhance value delivered; ...
DATE POSTED 2018-03-21

IT Systems and Compliance Administrator

Toronto
Job Order: SE-6987
Job Responsibilities: Installing & maintaining Windows Servers in a VMware environment Patch management for Windows computers Administer cloud-based systems including Office 365, OpenDNS/Cisco Umbrella, Symantec Anti-virus and Total Uptime. Fortinet VPN administration Administration of Active Directory, Group Policy, DHCP and DNS Administration of SMTP Servers Head Office WIFI network...
DATE POSTED 2018-05-14
Warning

Please, enter a valid value

Thank you.

Your password successfully changed.