Evaluate change requests and propose optimization solutions by considering impacts on systems, operations and return on investment.
Assist users in defining their needs.
Evaluate organizational impacts related to the implementation of new IT solutions and develop a strategy to manage future change.
Be the first point of contact for the managers and coordinators of the different subsidiaries concerning the functionalities of their software (tips for using the various tools)
Complete all business analysis activities specific to the different phases of the project methodology (interviews and observations, business process mapping, drafting of specifications, understanding and documentation of functional needs, facilitation of sessions training.
Drafting of reference documents, reviewing existing documentation (business processes, user guides, test plans, documentation of systems and procedures) and proposing changes to facilitate user training and integration of new processes and new technologies within operations.
Organize information sessions and popularize the functionality of the company's computer systems to help employees use the information systems.
Analyze current business / business processes as needed and identify ways to improve them.
Assist users in assessing and planning the workload associated with projects.
Plan and coordinate project implementation phases, from process and application analysis to implementation of new solutions or collaborate with the IT development team to deploy solutions.
Perform any other duties required by his or her employment or requested by his or her immediate supervisor
5 to 7 years of relevant business needs analysis experience.
Relevant experience writing business needs.
Good experience with ERP and WMS systems, BI tools and the Office suite.
Be familiar with the different stages of the IT development process, from needs analysis to implementation of solutions.
Knowledge of the AS400 environment, an asset
Experience in the field of distribution.
Bilingualism both oral and written
Able to have a global vision of business issues, a sense of analysis and a spirit of synthesis.
Excellent communication skills, listening skills to understand business needs and translate them into concrete solutions.
Ability to influence, convince and initiate required changes.
Tact and diplomacy.
Ability to manage priorities and work on multiple projects at the same time while meeting tight deadlines.
Shown below are the latest jobs from this category.
Java Web Developer
Job Order: CP-6825
Responsibilities Deliver exceptional client results and project success. Learn our client's business, their organization, systems, challenges and goals. Work directly with the client to define and clarify requirements. Work with your team to create accurate project and task estimates. Consistently develop and deliver high-quality, low-defect features on schedule....
Job Description: Analyze and resolve escalated issues Create ad hoc reports and dashboards Create and update system processes, procedures and support documentation Configure, maintain, and operate the environment according to the business processes Oversee the daily administration and configuration of the SAP SuccessFactors system for all modules Perform quality assurance checks...
JOB RESPONSIBILITIES: Take ownership of our test, staging and production delivery pipelines. Evaluate new technologies and make recommendations on how to streamline or improve our systems Monitors and tunes the performance of the infrastructure Identify and correct bottlenecks in the system, while working with development teams on optimizations and best-practices Improves operation and...
Job Description: Provide Level 3 support on Commvault Simpana; Report and retrieve capacity reports from the tool; Administer the Commvault Management Console Server and command line exposure, Commvault Recovery Overview; Recover Backup/Restore Servers from failure, integrating with other tools: Enterprise Management Systems; Mentor Level 1 & 2 Backup Administrators; Install, configure,...
Job Description: Provide technical expertise and guidance to his team in a lead capacity and works autonomously; Acts as an internal expert resource in the exchange of technical information for project teams, and provides technical insight and recommendations to the business; Grow team expertise to meet demand and to support technology direction; always look for ways to enhance value delivered; ...